Refund Policy

Return & Refund Policy
Last Updated: October 30, 2025

Thank you for shopping with Bloom and Branch. We take pride in the quality of our olive oil, and we want every customer to be satisfied. Please review our return policy below.

1. Return Eligibility
We accept returns under the following conditions:

• The return request is made within 14 days of the delivery date

• The product is unopened, unused, and in its original packaging

2. Non-Returnable Items
We do not accept returns if:

• More than 14 days have passed since delivery

• The bottle has been opened, used, or tampered with

• The product is not in its original condition

3. Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with a photo of the issue. We will replace or refund the item at no cost to you.

4. Refund Process

• Once your return is approved and received, a refund will be issued to your original payment method

• Shipping costs are non-refundable unless the return is due to our error

• Customers are responsible for return shipping unless the item arrived damaged or incorrect

5. How to Start a Return
To request a return, please email us at:
Bloomandbranch25@gmail.com
Include your order number and reason for return and we will reply with instructions.